Digital Hotel Operations Course

Features

  • Comprehensive Fundamental Knowledge: Students will learn the fundamentals of digital hotel operations and master the necessary theoretical knowledge.
  • Key Technology Analysis: The course delves into the key technologies influencing digital hotel operations, such as mobile internet, the Internet of Things (IoT), big data, artificial intelligence, and the metaverse.
  • Practical Application Scenarios: Through the analysis and explanation of real cases, students will understand the application scenarios of digital hotel operations from both customer service and internal operations perspectives.
  • Future Outlook: The course will guide students to envision future trends in digital innovation within the hotel industry, fostering forward-thinking and aspirations for career development in the hospitality sector.

Technology And Tools


  • Wintour Smart Learning Platform
  • Wintour Hotel Digital Operation Training Platform


Innovations


  • Blended Learning (based on Wintour Smart Learning Platform)
  • Project-Based Learning


Recommends

  • Digital Operations in Hotel Industry--ISBN 9787568088121 (Huazhong University of Science & Technology Press)

    Digital Operations in Hotel Industry--ISBN 9787568088121 (Huazhong University of Science & Technology Press)

    • Co-authored by numerous leading figures in digital operations within the Chinese hotel industry.
    • Explains hotel digital operations from both service and management perspectives.
    • Systematically summarizes the concepts and methodologies of digital operations in hotels.


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